Diginauts is a boutique digital marketing and content service provider with offices in Amsterdam and Sandton, dedicated to shaping authentic digital spaces. We offer premium, affordable solutions, combining digital marketing, web design, video production, and tech to create optimized online brand identities. Our services include digital and performance marketing, website development, multimedia production, and social media management, all aimed at helping brands engage and communicate effectively with their customers. We prioritize storytelling to build brand loyalty and create deeper connections, turning today's customers into long-term partners. With a proven track record of success for local and international brands, we help businesses gain a competitive advantage in the digital space.

We will do a discovery call with any potential clients, from there identifying needs and requirements. These are presented to the client following which an agreement on services is reached. The client is then onboarded, and all relevant assets shared. We then work very closely on Set-up and Co-ordination during the first months of the project to ensure everything is acutely aligned and expectations are being met. Going forward the client has access to the relevant parts of our project management system for full transparency and communication. We have regular check-ins to report back to the client what is happening with the project and pivot as necessary.

As a full service agency, our clients have the peace-of-mind that they can work with us to address any of their needs or requirements. Our internal full time time covers the full range of services required, and we have an extensive network of staff on demand to leverage should the need arise to scale up any aspect of a project. Our client retention rate is over 95% and our staff churn is extremely low, meaning the client is working with a team that is consistent and understands their needs from the start of the project, rather than having their portfolio handed over to incoming teams.

We work with clients as partners rather than as service providers. Relationships are of the utmost importance to us, and we ensure that the client is always satisfied in terms what they are receiving. Our team is consistent and at the top of their game, having being hand picked or recruited over the years to ensure we have the best personnel possible. Our work is not industry specific and we have worked closely with a number of companies, ranging from start-ups to listed Silicon Valley organizations. Being non-industry specific allows us to leverage the lessons we learn and execute them across our various clients often leading to an edge that other agencies can't provide.

We generally work on a monthly retainer model, we do not lock clients in to long term. However, each client is engaged with individually, and a custom solution created for their unique set of needs.